Cookie Policy & Preference Settings
Learn how Sauti uses cookies to maintain secure sessions, route WebRTC calls, and optimize our cloud infrastructure.
Your Cookie Preferences
Current status: All Cookies Enabled
1. What are Cookies?
Cookies are small data files stored on your browser when you visit websites. Sauti uses cookies and localized browser storage to recognize your authenticated session, maintain agent availability status, and ensure WebRTC voice calling works seamlessly across page navigations.
2. Categories of Cookies We Use
Essential Cookies
Necessary for user login, JWT security tokens, organization context, and active softphone WebRTC call routing. The platform cannot function without these.
Performance & Analytics
Collects anonymous operational metrics regarding page load speed and call throughput to help our team optimize server performance across regional nodes.
3. Managing & Disabling Cookies
You can change your consent preferences at any time using the control panel above or via your browser's security settings. Disabling essential cookies may prevent you from accessing the agent dashboard or conducting voice calls.