Live in 24 to 48 hours
No complex equipment or hardware required. We set up your business line so your team starts taking customer calls within two business days.
Mobile App — No Hardware Needed
Sauti is a simple mobile app that runs directly on the smartphones your agents already carry (and on web). Nothing to install on-site.
Billed in Local Currency
Straightforward local invoicing with zero hidden currency fees or foreign markups. Simple pricing with no long-term contracts.
Everything your team needs
One platform for calls, WhatsApp, transcriptions, and team visibility — built for SMEs across East Africa.
Business Calls
Make and receive crystal-clear calls from any device with reliable voice routing.
- HD local PBX voice
- Smart call routing
- Any smartphone app
WhatsApp Inbox
Manage all customer WhatsApp messages from one unified team dashboard.
- Shared team inbox
- Auto-assigned chats
- Smart AI suggestions
Smart Call Notes
Every call transcribed and summarized automatically in Swahili and English.
- Swahili transcription
- Automatic summary
- Tone & intent analysis
Team Overview
Live status board showing agent availability, active calls, and performance.
- Live agent status
- Quality performance
- Queue workload view
Industries we serve
Tailored voice and messaging workflows built specifically for your sector.
Transform How Your Business Communicates
See the difference Sauti makes for daily business operations.
Juggling Chaos &
Dropped Leads
Missed customer calls during peak hours with no way to follow up.
WhatsApp chats scattered across staff personal mobile phones.
Hours wasted manually listening to long call recordings for details.
Cash-only or slow bank transfers delaying customer order confirmation.
One Central Tool &
Automated Sales
Every call answered or automatically logged with caller details.
All customer WhatsApp queries replied from one shared team screen.
Instant Swahili call summaries & actionable customer insights.
Phone ordering with automatic USSD Push mobile money payment.
Capture Every Lead
Never miss a customer opportunity again
Save Time & Money
Automate tasks and reduce manual work
Happier Customers
Faster responses, better experiences
Grow Your Business
More sales, better insights, less hassle
Examples of What Sauti Can Do
Real workflows for East African businesses — simple, fast, and automated.
Bus Ticket Booking
01A customer calls, picks a seat, and pays — all in one phone call. No app needed.
- Answers calls around the clock
- Sends payment request to their phone
- Confirms booking on WhatsApp
Doctor Appointments
02Patients call any time, pick a doctor, and get a text reminder — without needing a receptionist.
- Books appointments by phone
- Sends reminder before the visit
- Works after hours, every day
Restaurant Orders
03Customers text or call their order, and it goes straight to the kitchen — no extra staff needed.
- Takes orders by call or WhatsApp
- Sends a payment link instantly
- Prints kitchen ticket automatically
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Stock & Delivery Dispatch
04A customer calls to ask "do you have stock?" — Sauti checks inventory and sends a rider automatically.
- Checks stock by phone or WhatsApp
- Assigns a delivery rider automatically
- Customer gets live delivery updates
Voice Identity & Loan Approval
05A borrower calls in, proves who they are using their voice, and gets funds directly in their mobile wallet.
- Confirms identity over the phone
- Approves loans automatically
- Sends money to mobile wallet instantly
Security & Call Privacy
Your customer calls, recordings, and team messages are kept strictly private and safe at all times.
Bank-Grade Protection
Every phone call and recording is scrambled and protected so no unauthorized person can ever listen in.
- Encrypted call storage
- Protected line transmission
Team Access Control
Decide exactly who on your team can listen to recordings or view notes, with complete activity history.
- Custom team permissions
- Full activity history log
Automatic Privacy Masking
Private details like payment numbers, PINs, and ID numbers are automatically hidden from text notes.
- Hides PINs & payment numbers
- Keeps customer notes safe
Local Privacy Laws
Built in full compliance with East African data privacy regulations, backed by round-the-clock uptime.
- Meets local privacy laws
- 99.9% reliable uptime
Every call becomes a business decision.
Don't let valuable customer feedback disappear when they hang up. Our infrastructure automatically transcribes local languages and extracts key intents, ensuring quality assurance and compliance across your entire organization.
- Swahili & English NLP Models
- Automated Quality Scoring
- Secure Cloud Storage
Call Summary: TKT-8942
Agent: John Doe • Duration: 04:22
Transparent Business Plans
Select the right tier for your operations. All plans billed in local currency.
Starter
For small teams.
- 2 Agent Seats
- Local Phone Number
- Basic Reporting
Growth
For established SMEs.
- 5 Agent Seats
- Omni-channel Inbox
- Call Recording
- WhatsApp Integration
Pro
For high-volume centers.
- Unlimited Agents
- Custom API Access
- AI Insights Add-on
- 24/7 Support
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